Managing slots in your shared subscription
Do you want to add or remove a slot in your shared subscription? You can do it easily without contacting support!
Steps to modify slots:
Go to the "Shared Subscriptions" page.
Select the subscription you want to modify.
Click on the "Subscribers" tab to see the list of co-subscribers.
Use the buttons to add or remove a slot.
Example:
You share a subscription with a maximum of 4 slots and have 3 co-subscribers.
Add a slot using the button at the bottom left.
Remove a slot using the trash icon at the bottom right.
⚠️ Important limitations:
You cannot remove a slot that is occupied by a subscriber.
You cannot add a slot if the maximum limit has been reached.
What happens if a subscriber does not pay?
If a subscriber fails to pay for renewal, they will be automatically removed after several payment attempts. These attempts aim to maximize payment success and minimize subscriber turnover.
Need more help?
If you have further questions, feel free to contact our customer support!