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I didn't receive my transfer 😔
I didn't receive my transfer 😔
Updated over 9 months ago

To receive your transfer, please check these conditions carefully:

  • Your identity(see article) has been validated from your account,

  • Your RIB has been added,

  • You accumulated the sum of €10 last month to trigger the transfer.


Transfers are automatically initiated on the next 9 of month. They arrive under 3 at 5 working days depending on your bank.


If you have met these conditions but you don't see the transfer in your wallet history, contact us via chat.

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