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The owner often changes identifiers, what should I do?
The owner often changes identifiers, what should I do?
Benjamin Rodriguez avatar
Written by Benjamin Rodriguez
Updated over a week ago

You have subscribed to a subscription share, but the owner changes user IDs freely, and this is what you should do?



For information, all owners must change the password as a co-subscriber leaves the subscription. This is a necessary measure to ensure the security of the subscription for the owner and you as a co-subscriber. This is indeed one of the few constraints of subscription sharing.

However, if the owner changes multiple times of login (email and password) with no valid reason, and that accounts don't seem to belong to it, then we have to report this anomaly because it could be a suspicious activity going against our GCs.

Be reassured. As part of our efforts to ensure that our users have proper functioning and compliance with subscriptions on Sharesub, We are constantly looking for any type of unusual activity on our platform. For this purpose, we use our own custom fraud detection software, a dedicated modeling team, or a combination of both.

For complete information, please contact customer support by chat.

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