There are two possible scenarios :
🔹 1. The subscription is functioning normally
Even if you no longer use it, the monthly renewal continues because you remain a member of the group.
On Sharesub, any month started is fully due, and the charge is made automatically on the 1st of the month.
📌 To avoid being charged for the next month, you must leave the subscription before the last day of the current month.
➡️ No refund can be granted in this case.
🔹 2. The subscription is not functioning
If you no longer have access to the service or the sharing is no longer working, you can file a claim from your account.
This alerts customer service, who will review your request.
📍 If the claim is justified and legitimate, a refund will be issued according to the following rules:
If you joined less than a month ago: full refund.
If you joined more than a month ago: pro-rata refund for unused days.