Skip to main content
All CollectionsMy Account
How to reset your Sharesub password? *️⃣
How to reset your Sharesub password? *️⃣

I lost my password, what should I do? How do I get access to my account?

Updated over 5 months ago

In case you forget your Sharesub's password, you can easily reset it by following the following steps :

1) On Login Page click on “Forbidden password”:


2) Enter your email address and click on “Send reinitialization link"


3) You will receive an email in the receiving box of the address provided with a one-time link. Click on this link to set a new password.

Remember to choose a unique password with a capital letter and a special character!


I followed the password reinitialization steps, but I did not revert anything...

There are several possibilities explaining this:

  1. You created an account from another email address

  2. The mail fell into yourIndexables/Spams

  3. You joined our platform via the option "Login with Google/Facebook"

If your situation is not listed in the preceding cases, you may contact our Customer Service department on this subject.

Did this answer your question?