All Collections
Payment and transfer
The amount of my payment seems abnormal to me
The amount of my payment seems abnormal to me
Benjamin Rodriguez avatar
Written by Benjamin Rodriguez
Updated over a week ago

You share your subscription

If the amount of your payment seems lower than expected when you share your subscription, or if it is different from what you had imagined, you should take the following into account:

  • The first payment is made in proportion to the time spent on the subscription during the month or week. To simplify things, a co-subscriber who joins a €10-a-month subscription in the middle of the month will only pay €5 for their first month.

You join a subscription

The price you paid for the current month at the time of purchase is always clearly indicated on the payment page, along with the price of renewing your subscription for all subsequent months. The amounts shown are inclusive of all charges.

If this still doesn't make sense to you, don't hesitate to ask for an explanation in the chat room.

Did this answer your question?