✅ Conditions to meet
Before changing your plan, here are the rules to know:
You can change your plan once every 3 months (90 days).
It is not possible to change during the last 7 days of the month.
The change can only be made to another public plan offered by the same brand (e.g. Netflix, Spotify…).
🛠 How to proceed:
Go to the “Management” section of your subscription.
Click on “Change my pricing plan”.
Select the new plan you want.
Enter the number of seats you wish to share.
Confirm the change.
🗓 The new price will apply from the following month.
⚠️ Important if reducing the number of seats
If you choose a plan with fewer seats than you currently have:
Excess co-subscribers will be automatically removed at the next renewal.
The most recent ones will be removed first.
These users will receive an email informing them of the removal.
📬 Your co-subscribers are notified
Once the change is requested:
Each co-subscriber will receive a personalized email informing them of the plan change and the new price.
They may leave the subscription if they do not wish to continue.
🤓 Example
You have a “Netflix Premium” subscription with 4 seats.
You switch to “Netflix Standard” with 2 seats.
⇒ If you still have 4 co-subscribers at the end of the month, the 2 most recently added will be automatically removed.
🧘♂️ Need help?
Our team is available via chat if you have any questions or would like assistance with this process.