Skip to main content
All CollectionsMy Account
Alternatives to Google and Facebook login
Alternatives to Google and Facebook login

If you've already created an account with Google or Facebook and you're having trouble logging in.

Updated this week

In the event of problems logging in via Facebook or Google, please follow the procedure below:

  1. On the login page, click on “Forgot password”.

  2. Enter your e-mail address and click on “Send reset link”.

  3. You'll receive an e-mail in your inbox with a one-time link. Click on this link to set a new password.

Remember to choose a unique password with a capital letter and a special character!


If you've never set up an account with Google or Facebook and can't create one, you can do so directly with your e-mail address and a secure password.

Did this answer your question?