All Collections
Buy
The owner does not respond to my messages. What should be done?
The owner does not respond to my messages. What should be done?
Benjamin Rodriguez avatar
Written by Benjamin Rodriguez
Updated over a week ago

I contacted the owner but lost patience


If the owner does not reply within a few hours of sending the first message, you can file a claim and request a refund of your subscription under the Buyer Protection program. The owner has 24 hours to resolve the dispute, after which our team of models will arbitrate and take the final decision on the situation.


Sharesub requires all its users to comply with its community policy and to remain courteous and respectful to all users. Users can be unavailable to answer in the immeditate, even when the chat displays a "read" or "open" message status.

It is strictly forbidden to share personal information with other users unless necessary to access the subscription (e-mail address, phone, . .).

ALL information must be exchanged from our platform.

Did this answer your question?