🔎 Priority Re-subscription
What is it?
If your subscription ends without you leaving it yourself (claim accepted, owner stopped sharing, or owner removed you), priority re-subscription automatically adds you to another identical subscription: same offer, same country, with another owner.
You do not need to look for a new group.
Does it apply to my subscription?
Only if all of the following conditions are met:
the “Priority Re-subscription” option is available for this offer: it appears in the “Management” tab of the subscription. If you do not see it, this offer does not include this option;
the option is enabled (it is enabled by default when available), and you have not unchecked it when opening your claim;
you did not leave the subscription yourself;
you do not already have another active subscription for the same offer;
an identical, public subscription with an available spot was available when the subscription ended;
payment for the new subscription was accepted.
How can I find my new subscription?
It appears in your Joined subscriptions, next to the old one, with its own owner and its own chat.
The access details are provided on its page or by the new owner in this chat.
The new subscription has its own payment, made using your saved payment method.
Nothing appears?
This means that no identical subscription was available or that the payment was declined (in this case, you will receive an email informing you that the payment failed).
You can join a new subscription yourself from the catalogue, after updating your payment method if necessary.
Your old subscription will be refunded according to the decision made regarding your claim or the end of the sharing.
How can I disable the option?
Go to “Joined subscriptions” › “View details” › “Management” tab › “Priority Re-subscription” and disable the toggle.
When opening a claim, you can also uncheck the priority re-subscription option.
You did not want this new subscription, or you have already joined another group?
Do not leave the new subscription: contact us via “Contact Sharesub Support” and specify both subscriptions.
If you leave the subscription, you will lose the possibility of receiving a refund.