How to stop your subscription ?
You can terminate your subscription at any time, if you have subscribers during the month you terminate your subscription then the subscribers will be refunded. And so you will give up this month of subscription. To stop your subscription just : Step one: go to the description of your subscription Step two: click on the "Unsubscribe" button above the box where your login informatPopularAccepted documents for identity papers
When verifying your account, our banking partner may request one or more pieces of identification. The following documents (in colour only) are accepted: Passport, Driving licence, Identity card, Carte Vitale with photo, Identity card with photograph issued by the military authorities, Parliamentary identity card, Identity card for local elected officials, Veteran's card with photograph. The documents provided must be photos, in color only, one per side of the document aSome readersAccepted documents for proof of address
A proof of address is a document that proves the address of a natural or legal person. When checking your account, our banking partner may ask for proof of address. The following documents (in colour only) are accepted: Telephone bill, Electricity, gas or water bill (Electricity, gas, water, etc.) Mobile phone bills are not accepted), Rent receipt (from a social organisation or estate agent), Title deeds, Tax notice, Notice of income tax status, Certificate of payment oSome readersChecking my identity
Verifying your identity is an important step, which is necessary to : Display "Verified Identity" on your account Receive transfers of the funds you have earned Verification is quick and easy: Go to the Identity and Verification page: Fill in the information. Send a clear photo of your ID with the entire document visible. Proof of address may be required in some cases. It must have the same address as the one indicated in your account informatioSome readersDeleting my payment information
If you wish to delete your payment details, simply make a request to Customer Services at hello@sharesub.com. However, you must ensure that : You no longer have a current subscription, and that there are no scheduled debits on your payment card at the end of the month. You do not have any old payments still due at the date If you are in one of these cases, you can request deletion once the payments are finalised.Some readersDelete my account
It is possible to request the deletion of your Sharesub user account at any time. This allows you to: delete your personal information delete your payment methods To do so, go to this page and fill out the form.Few readersHow to validate the ownership of your email?
We have a system of validation of the properties of shared subscriptions through, among other things, your email address. For each subscription created we will ask you to validate your email. Your subscription will not be referenced if you do not validate its ownership. To validate, click on "See details of your subscription" and then send the email. (https://storage.criFew readersCan I open multiple accounts on Sharesub?
Sharesub is a virtual sharing site, however, to ensure the protection of our users, we do not allow people with multiple identities or accounts to access our platform. In order to secure the user experience on Sharesub, a user account corresponds to a physical person. It is therefore not possible to have multiple accounts with the same identity Accounts that are suspected of being fraudulent will have their access rights to the platform revoked and any associated earnings blocked. As long aFew readersIn which cases can I claim a refund?
To be eligible for a refund you must have exchanged with the owner of the subscription in the dedicated chat. If you haven't heard back within 24 hours, you can start the claims process to get your money back - just remember to fill in your personal details in your Sharesub account. When you sign up for a subscription on Sharesub, you are covered by the buyer protection program (https://help.sharesub.com/fr/article/programme-protection-des-acheteurs-1mphpmp/). Eligible refunds are as follFew readersHow do you verify the identity of your Sharesub owner account?
Sharesub invites you to verify your information and complete all sections. In the "identity & verification" section. Available here in your account: https://www.sharesub.com/fFew readersHow to unsubscribe from alerts?
To unsubscribe from alerts! There is nothing more simple than to go to the end of the transmitted message and to click on "unsubscribe ". THEN REMEMBER TO CONFIRM YOUR CHOICE. And here is the work ✅Few readersWhy do I have to provide my identity information in some cases?
We are an institution affiliated to an ACPR payment organisation, so we have to respect banking obligations. This is the law for all companies that make payments on behalf of third parties. For example, identification documents are requested above a certain income threshold, and sometimes as soon as the account is opened.Few readersHow do I reset my Sharesub password?
If you forget your Sharesub password, you can reset it very easily by following these steps: Step 1: On the login page, click on "Forgot your password" : Step 2: Fill in your email address and click on "Send Password reset link". Step 3: You will receive an e-maiFew readers