I have money blocked in my wallet
You have money in the wallet but you can't transfer it to your bank account?
First, make sure you have a valid bank account that is registered or a bank account.
Next, look at the total balance: is it equal to or greater than 10€? If it is not, you must wait for a minimum amount of 10€ before you can get it back on your account, if this is the case, we invite you to contact us by email at firstname.lastname@example.org so that we can resolve this situation.
Updated on: 26/04/2023