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I don't have the codes or the invitation link

I don't have the codes or the invitation link

When you sign up for a subscription, you are taken to the private subscription page: this contains a secure and encrypted storage space that contains the login, password, or invitation link needed to join a subscription.

To do so, go to your account here in the joined subscriptions section



In this section you need to access the login information (which contains the login, password, or invitation link needed to join a subscription.
).

It is strongly advised to the owners to indicate these codes, even mandatory in some cases.

If for some reason, the owner could not put the access information directly in this page, you can contact him by the chat. We have already informed him/her when you subscribed, and he/she has 24 hours to send you the information. It may be useful to provide more information to save time. If you already know that your email address is to be added to the subscription, you can send it to them.

However, we invite you to make all exchanges with the owner via the secure chat, so that our customer service can intervene if necessary.

Updated on: 28/04/2023

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